All courses provided by OLCI Construction Training Limited (the “Company”) are subject to the following terms and conditions:

1. The Company reserves the right to decline to accept any application for enrolment. On certain courses, you may be required to undertake a telephone interview before your enrolment is accepted.

2. For an attendance course of more than two weeks’ duration (“intensive course”), the balance of the course fees must be paid two months prior to the course commencement date. In default of such payment, the course booking will be cancelled and the deposit forfeited. For an attendance course of two weeks’ duration or less, including workshops, sessions and assessments unless forming part of an intensive course (“short course”), the course fees must be paid at the time of enrolment.

3. For distance learning courses (“theory modules”), the course fees must be paid at the time of enrolment or by regular monthly instalments. Where payment is made by monthly instalments, you must pay your instalments promptly each month irrespective of the speed at which you are studying. The Company reserves the right to withhold course materials and training whilst any payment is overdue. If any instalment shall be more than 30 days overdue, the full balance of the fees shall become due.

4. Overseas students shall be responsible for paying any import or export duties or taxes which may be imposed.

5. There is no time limit on your studies, unless otherwise stated, except that the course must be completed within two years from the date of enrolment, unless otherwise agreed.

6. Failure to attend any intensive course or short course for which you have registered will not entitle you to withhold payment of fees or to receive any refund.

7. In accordance with the Distance Selling Regulations 2000, you have a cooling off period in which you may cancel your enrolment by giving notice to the Company in writing or by email. In the case of theory modules, this right expires 7 working days from the date of your first receipt of course materials. In the case of intensive courses or short courses, this right expires 7 working days from the date of contract or upon your course commencing (if sooner). Where there is no related credit agreement, the date of contract will normally be the date when you make your first payment. Where there is a related credit agreement, you are entitled under the Consumer Credit Act 1974 to cancel the credit agreement and your enrolment for 14 days from the date when you sign the credit agreement. In the event of cancellation, all course materials must be returned to the Company in good condition.

8. Whilst the Company will take all reasonable steps to make courses as inclusive as possible, participation in any course requires reasonable command of the English language and intensive courses and short courses require a reasonable level of physical fitness and agility. If you have any doubts about your fitness to participate, you should discuss this with the Company before submitting your application form or during the telephone interview (if applicable to your course).

9. If any prerequisites are required for your course, you warrant that you fulfil those prerequisites.

10. The Company warrants that all course materials will be prepared and all intensive courses and short courses will be provided with reasonable care and skill. Subject thereto, the Company shall have no liability to any person for any loss or damage, however occurring, whether direct or indirect, resulting from your participation in the course. The Company’s liability shall in any event be limited to the fees paid by you for participation in the course.

11. Opinions expressed by the course tutor represent his/her own views and not necessarily those of the Company and the Company shall have no responsibility for them.

12. You must observe all the Company’s rules applicable to the course. If you commit any breach of such rules or are guilty of any offensive behaviour, the Company shall be entitled to expel you from the course, without reimbursement of fees.

13. Copyright in the course materials is owned or licensed by the Company. Copying, adaptation or other use without the written permission of the Company is prohibited.

14. Any telephone calls may be recorded by the Company for administrative or training purposes. Unless otherwise stipulated in your application form, the Company may use your personal data for administrative purposes and may keep this information for a reasonable period and may contact you by email, mail, SMS or telephone to let you know about any courses or promotions which might be of interest to you. If you have booked the course for another person, you confirm that they have authorised you to act for them, to consent to the processing of their personal data and to receive any fair collection notices on their behalf.

15. If you have booked the course for another person, these terms and conditions shall be binding on you and the participant and references herein to “you” shall mean or include “the participant”, where appropriate. It shall be your responsibility to ensure that these terms and conditions are brought to the notice of the participant and you shall indemnify the Company against any loss, damage or liability resulting from your failure to do so.

16. The Company reserves the right to cancel or re-schedule any course or to make other amendments to the published programme. It shall also vary any course to take account of new regulations or the requirements of certifying bodies for which an additional charge may be made if such change occurs after the date of enrolment.

17. Completion of the course does not guarantee your competence to perform work or your ability to gain employment in the relevant field and the Company makes no representation as to such competence or ability. In undertaking any work, you must take care to ensure that the work is within your competence and you must seek further instruction or supervision, if necessary. Any statement made to you by the Company regarding the likelihood of obtaining employment and/or your potential earnings shall be treated as a matter of opinion and shall be non-binding.

18. Assessments and examinations are governed by the accrediting body. The cost of any resits shall be borne by you.

19. All course fees must be paid before the issue of your certification.

20. Any complaint about the course should be notified to the Trainee Liaison Officer at the Company’s address set out in the application form.